Privacy Policy

Last updated: January 2026

Information We Collect:

When you use our services or contact us, we may collect the following information:

  • Name, email address, and phone number

  • Employer information (for workplace training)

  • Certification records and training history

  • Payment information (processed securely through third-party providers)

Name, email address, and phone number

Employer information (for workplace training)

Certification records and training history

Payment information (processed securely through third-party providers)

Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Use Your Information

We use the information we collect to:

  • Schedule and confirm your training classes

  • Issue certifications and maintain training records

  • Send reminders for recertification

  • Communicate about our services and offerings

  • Processing transactions and payments

  • Improve our training programs and services

  • Ensuring security and fraud prevention

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal requirements)

  • Opt-out of marketing communications

  • Request a copy of your data in a portable format

SMS Messaging & Compliance

By providing your mobile phone number through our website forms, registration pages, or other communication channels, you consent to receive SMS messages from us related to:

  • Class confirmations and reminders

  • Certification updates and recertification notices

  • Customer support communications

  • Important service notifications

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed immediately.

Message Frequency & Content:

• Message frequency varies based on your interactions with our business

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at [email protected]

• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service

Message frequency may vary.

Message & data rates may apply.

You may opt out of receiving SMS messages at any time by replying:

STOP to unsubscribe

HELP for assistance

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for marketing purposes. SMS consent is not shared with affiliates or third parties.

Your consent to receive SMS messages is not a condition of purchase.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance.

Cookies are small data files stored on your device that help us:

  • Understand how visitors use our website

  • Improve website functionality and performance

  • Remember user preferences

  • Measure marketing effectiveness

We may use third-party services such as analytics tools (e.g., Google Analytics) that place cookies to collect anonymous usage data.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

We do not use cookies to collect sensitive personal information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at . You can reach us by phone at +1 239-423-3388, by email at [email protected], or by visiting our website at https://jointacticaledge.com/contact-us

Shop: 421 13th Street Northwest , Naples FL 34120

Call: +1 239-423-3388

Site: https://jointacticaledge.com/contact-us

Quick Links

Contact Us

+1 239-423-3388

421 13th Street Northwest

© Copyright 2026. Tactical Edge Customs . All Rights Reserved.